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How will my order be shipped to me?

All of our items are shipped via EMS, with tracking number.

How long will it take to ship my order?

We will process your order within 2 business days. Once your order ships, it may take up to 2 - 3 weeks for your order to arrive, depending on your country. However, most orders arrive within 2 weeks.

What is your return policy?

We offer a 60 day money back guarantee. If you are not 100% satisfied with your purchase simply contact us here or at {SUPPORT@HELIOS-JEWELRY.COM} within 60 days of delivery of your item and we will gladly walk you through returning your order to us for a refund.

There is a problem with my order. What do I do?

Please contact us here or at {SUPPORT@HELIOS-JEWELRY.COM} and we will work to correct the problem as soon as possible.